Information Technology

15 Best Blogs To Follow About Information Technology

Information Technology is the current big thing and businesses are embracing it on a vast scale. People from all walks of life are intrigued by the way IT is progressing at an overwhelming rate and transforming the digital world. If you are someone who is keen to learn about the newest technologies, digital industry, and the web in general, then keep reading. Here, we have rounded up fifteen best information technology blogs, which bring to you the latest in the field from across the world.

Mashable – mashable.com
One of the most influential blogs on technology that we have today, Mashable provides information about all thing tech, digital culture, and entertainment.

TechCrunch – techcrunch.com
TechCrunch provides interesting technology news and a reservoir of information on startups and Internet companies. The blog also gives reviews on new Internet products.

The Next Web – thenextweb.com
Get tech news, learn about technology trends, and explore the world of gadgets with detailed, genuine reviews from the experts. Do all this and much more by following TNW.

Wired – wired.com
From business to culture, design, and science – this blog brings content from different categories that have an impact on our lives and forces us to think beyond the ordinary with its breakthrough content.

TechRepublic – techrepublic.com
Need IT related advice from the experts? Go to TechRepublic without any delay. This site provides all such knowledge that empowers tech enthusiasts through service journalism, peer-to-peer advice, and a host of professional web resources.

ZDNet – zdnet.com
With a massive global reach, ZDNet provides the latest news, analysis, and research on technology trends and discoveries. Solving technology-related business problems becomes easier for those who follow this blog regularly.

The Verge – theverge.com
One of the leading IT blogs that we have in this day and age, The Verge is the go-to site for tech enthusiasts. It gives interesting insights on how technology is changing the world and shaping the future.

ITworld – itworld.com/news
As the name suggests, ITworld shares a vast amount of information on different Information Technology topics which include mobile, software, security, Internet and much more.

Naked Security – nakedsecurity.sophos.com
A blog that is as unique as its name, Naked Security is all about securing the IT world. It provides knowledge about the latest Internet threats, hacking and also shares information on different aspects of data security.

Digital Trends – digitaltrends.com
Bored of the regular, jargon-filled tech reviews? Read Digital Trends for fun product reviews, insightful editorials, latest tech news, and some exclusive sneak peeks that are different from the rest.

InformationWeek – informationweek.com/Default.asp
Think IT, think InformationWeek. This blog covers a wide range of topics on IT. From Big Data to software, cloud computing, security issues, cloud computing, and so on, you can find engaging, diverse content on the InformationWeek.

Small Biz Go Mobile – marioarmstrong.com/small-biz-go-mobile
As the world goes Mobile, so does knowledge. This blog is all about helping small businesses and entrepreneurs get the much-needed knowledge on handling technology, increasing productivity and growth.

Gizmodo – gizmodo.com
A must read blog by those who are early adopters and innovators, Gizmodo is an information source that prepares you for tomorrow with the latest tech, science, and culture news.

Gigaom – gigaom.com
Gigaom, a technology research, and analysis firm, helps the readers understand the implications of tech innovations and how they impact business, media, and society.

VentureBeat – venturebeat.com
Another leading source for breaking news and information on various technology trends, VentureBeat talks of innovative technologies in an innovative way.

 

ecommerce chatbots

All you need to know about ecommerce chatbots

Do you own an ecommerce business and are intrigued with chatbots? Do you want to know how do chatbots work and what is their effectiveness? If yes, then here is a quick guide to answer all that you need to know about ecommerce chatbots, helping you understand them better.

What is a chatbot?
A chatbot is a software powered by rules or artificial intelligence (AI). This software enables conversations using chat interfaces like Facebook Messenger, Slack, etc. Chatbots are used for various purposes including but not limited to educating, training the users, solving customers’ queries and concerns, saving cart abandonment, and doing a lot more.

How do chatbots work?
As mentioned above, a chatbot is either powered by rules, i.e., pre-written scripts, or works through machine learning, also known as AI. With rapid advancement in AI, chatbots can simulate human conversations with much more ease and smartness than ever before. With their speed, intelligence, and multi-tasking abilities, chatbots have become a much-needed tool for ecommerce retailers.

Chatbot maintenance and control
The maintenance and control of chatbots are largely dependent on their types.
Chatbots that run on scripts are easier to maintain as they work with fixed responses. Whereas, AI chatbots require far more time for maintenance along with much more supervision than what their scripted counterparts need.

The Role of Ecommerce Chatbots
Transforming business with the help of ecommerce chatbots has become the new norm in the virtual world. There is a lot that can be done with chatbots. Let’s take a look at some of the ways through which chatbots can help ecommerce businesses perform multiple tasks with absolute convenience:

Improved Customer Service – Chatbots can easily replace outdated chatting software and help customers interact with your business in a quick and simple manner. Through personalization, chatbots deliver a truly interactive customer experience, without any delays or without keeping the customers waiting in a queue to get the solutions that they are looking for.

Increased Sales – Generating leads with the help of chatbots has become a modern-day reality for ecommerce brands. Customers who visit your website can be taken well care of with these chatbots who drive interest and ask them what is it that they are in need of. By taking your website visitors to the products they need, chatbots help in enabling quick sales.

Conversational Assistant – An amazing role played by chatbots is that of a conversational assistant. By identifying what a customer is looking for, chatbots can initiate conversations and help the shoppers feel valued. As a matter of fact, by finding the exact products that a potential customer wants, bots save a lot of time of the shoppers and even turn them into recurrent shoppers and patrons.

Reduced Costs – By reducing or eliminating the need for customer care executives to answer emails or calls, an ecommerce business can tremendously cut its costs. And when customers are saved from the troubles to write long emails or to stay on the line to talk to one of your reps for solving their complaints, they become happy too. Thus, having chatbots work for an ecommerce business is a win-win situation for both the business owner and the customers.

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