Inspire your business

Learning from the Leaders: Amazon’s IT Efforts that Inspire your Business

From a bookseller to a leading technology provider – the journey of Amazon.com Inc. over the past two decades has surely been a momentous one. Ever since it went live in 1995, Amazon has redefined how people could use the Web.

However, all this couldn’t have been a reality in the absence of robust IT support and significant efforts in the direction of leading a change bigger than what the world had seen back then. From e-readers to online grocery shopping, video streaming service, and much more – Amazon has introduced technological advancement on many fronts.

Inspiring businesses worldwide, this Seattle-based company has a strong customer base all over the world. And the success story of Amazon has many key learnings for the businesses of today. Let’s take a quick look at some of the Amazon’s IT efforts that continue to shape the world and continue to inspire modern-day businesses:
Amazon drives innovation.

A tech innovator in every sense, Amazon drives innovation. As Amazon CEO Jeff Bezos said at Recode’s Code Conference in 2016 that Amazon has the “gold standard culture for innovation and pioneering work.” With a culture for innovation focused on improving customer experience, driving operational effectiveness and developing new business models, Amazon has succeeded remarkably in a variety of product categories.

By focusing on what the customers really want and what they will be willing to pay for, the company has led innovation far and wide. Not being afraid of new ideas, the company introduces novelty with sophistication, whether it is robotics or speed fulfillment. And being involved in too many things isn’t a challenge here. The company is making headways in a variety of realms, including cloud computing, natural language processing, retail, devices and a lot more.
It is not afraid of failure.

If there is one thing that Amazon isn’t afraid of, then it has to be failure. Several projects started by the company have failed over the course of the past two decades, but nothing has stopped it to reinvent, move on and succeed after failures. The risk-taking ability and the desire to make the most of the world of IT even led to the discovery of Amazon Web Services.

Even Bezos isn’t hesitant to admit that the growth achieved by Amazon is due to the failures that it has faced. To quote him, “If you’re going to take bold bets, they’re going to be experiments, and if they’re experiments, you don’t know ahead of time if they’re going to work. Experiments are by their very nature prone to failure. But a few big successes compensate for dozens and dozens of things that didn’t work.”
It embraces external trends.

In an era where many technology giants have become obsolete because of their reluctance to change, Amazon has been different. The company very well realized the power that external trends hold and is confidently moving in the direction of latest IT developments.

In a 2017 annual letter to the company’s shareholders, Bezos wrote about “embracing external trends”. The company is training its workforce to become proficient at AI. From running courses on machine-learning to hosting talks from in-house experts, Amazon understands that cultivating the rapidly evolving machine-learning culture is the need of the hour.

And the company’s revolutionary smart speaker, the Echo, and its voice-controlled intelligent personal assistant service, Alexa are a demonstration of the IT efforts of the company, even when it did not have the artificial intelligence prowess needed to achieve what it did.

Artificial Intelligence

The Emergence of Artificial Intelligence – Part I

Google CEO’s recent statement in an interview, “AI Is ‘More Profound Than, I Dunno, Electricity or Fire” isn’t just enough to describe the potential of Artificial Intelligence (AI). AI is a name that needs no introduction. We’ve watched it grow at an accelerated pace, making tech giants like Facebook and Google embrace this technology into their products.

While some say AI is still at a budding pace, others predict that it could have a profound effect on the human race. Well, whichever is true is not a concern as long AI remains to make it possible for machines to think, act and learn like humans. From self-driving cars to chess-playing computers and speaking robots, AI is everywhere. Voice assistant applications such as Alexa, Cortana, Siri have become an integral part of our daily lives making it much easier than ever.

In this article, we will explore some of the most common uses of AI that could make a huge difference to the way you perceive technology.

  • Big Data. In reality, big data is not big. It is large chunks, bits, and sets of data that requires beyond-human effort to organize, analyze and report given its volume, variety and velocity. Data Analytics is a term that describes the integration of Big Data with AI to utilize machine-based quantitative models for predictive analysis, market forecasts, strategic recommendations and much more. This application finds its use in managing a large amount of medical and clinical data, and digitization of offline data, etc to improve the overall performance of the system.
  • Smart Home Assistants. Amazon’s Alexa, Apple’s Siri, Google’s Assistant and Microsoft’s Cortana are some of the most popular synonyms for AI-powered voice assistants that require no introduction. Smart speakers such as Amazon Echo, Google Now and HomePod are also developed based on AI and Machine Learning technologies. These little devices have conquered the market space with their ability to assist users with a multitude of tasks from checking the weather report to searching products on e-commerce sites with just a simple voice instruction!
  • Email Sorting, Filtering, and Categorization. Although it seems surprising, those Gmail email filters, spam filters, automatic categorization are designed using AI’s machine learning algorithms. AI uses machine learning capabilities to perform high-volume computerized tasks with a little manual intervention. Every time you are marking an email as spam or important, Gmail automatically identifies the pattern and learns.
  • E-commerce Chatbots. Did you find yourself speaking with a chatbot when you logged into eBay, Facebook or any other e-commerce site? Didn’t that sound very human-like and you couldn’t even notice the difference. Well, that’s AI for you. Chatbots are a relief to businesses that cannot provide 24/7 technical support. Trained e-commerce chatbots are widely popular to keep the potential customer on the website, making product recommendations, resolving queries, sharing links to relevant knowledge base articles, or gathering contact information.

This article lists out only four relatable applications of AI from a vast number of uses, pros, and cons. Keep reading our articles for more interesting insights on various technologies such as ServiceNow, Cloud Computing, VR, and much more.

Top Tech Trends

Top Tech Trends for 2017

It’s third quarter of the year already, and everyone seems to have nicely adjusted to the newer trends in the field of Information Technology. Be it a start-up or a well-established firm, it is essential to embrace newer technologies and let go off older ones. We’ve compiled a list of 10 most promising technology trends that emerged this year.

Internet of Things (IoT) Yes. We have air conditioners that switch on/off at scheduled hours, and electric appliances that can be operated using a mobile phone. This is the magic of IoT, a novel and promising trend that made our life simpler and easier to manage. To those who haven’t heard of IoT, it is a method of interacting with the internal systems of smart devices (also known as connected devices) via Internet, to send and receive data.

Virtual and Augmented Reality (VR and AR) Advancements in Virtual Reality has transformed that way we interact with the virtual environments; as well as how individuals interact with one another and with the systems. This year has witnessed the integration of virtual and augmented reality with multiple devices – mobile, wearable, connected – to extend immersive applications beyond virtual and remote experiences.

Cloud Computing One great example of Cloud Computing is Software-as-a-Service (SaaS), which allows people to upload, access, share and work on their documents and files from a large variety of devices. Given the involvement of bigger companies like Google, Amazon, and Apple, Cloud Computing has gained great importance and will continue to do so over the coming years.

Artificial Intelligence (AI) The world has already witnessed the transformative potential of artificial intelligence (AI) technology, which has the power to transform the way we live, work and survive. AI is expected to bring a paradigm shift in the way technology is perceived and interacted with, given its ability to make machines perform a multitude of tasks with ease and lesser risk of human error.

Voice Recognition Technology Speech Recognition (aka Voice Recognition) has become a standard feature in all portable devices, thanks to Tech giants Apple, Google and Amazon. This year has witnessed a greater accuracy in voice recognition software converting its limited usage to massive adoption among a majority of mobile users.

Intelligent Apps VPAs or virtual personal assistants are the most common kinds of Intelligent Apps that are developed with the ability to transform businesses, streamline common processes, prioritizing tasks and improving productivity. This year has laid the foundation for intelligent apps that go beyond VPAs, and are integrated with autonomous business processes and more conversational interfaces.

Automation Artificial intelligence, robotics, and machine learning have paved path for automation as an immediate answer to replace common human tasks, in order to reduce human error and perform jobs that are beyond human capacity. Although automation is not good at implementing logical tasks such as design and architecture, complex problem-solving among others, the power of automation is evidently a threat to the current job market.

From technology trends to changing business needs, the tech world is witnessing a paradigm shift year on year. It is essential for CEOs and CIOs to be well-informed of the trends in order to leverage and adapt to stay ahead in the competition.

Planning to stay ahead in the competition. Then why wait? Partner with Fortune Minds to add innovative technology to your business using our strategic IT solutions. Write to us at info@fortuneminds.com or call us at +1-972 968 9025 to drop in an inquiry here.