5 Best SaaS Services to improve business processes efficiency

Technology has been growing at a breakneck speed and businesses throughout the world have been trying to keep up. It’s important that as a business operator you avail the best tools at your disposal so that your team can achieve maximum efficiency. One of the most fascinating tools that businesses are lapping up right now is the cloud computing category called software-as-a-service (SaaS). This means that you no longer have to rely on on-premise solutions to manage your business processes resulting in a significant growth in terms of costs and infrastructure.
Let us look at five of the best SaaS services that it will help your company grow:

Slack

Slack is the go to software when it comes to team collaboration tools. Interestingly it was initially created to develop an online game called Glitch. Slack offers organized chat rooms, private groups and direct messaging and all the conversations are searchable. It also seamlessly integrates with tons of useful third party software like Google Drive, Trello and Dropbox. It has apps for every possible smartphone operating system and also offers a web browser based client.

Shopify

Shopify is an integrated e-commerce platform that brings online stores together under the same umbrella. If your store is on shopify, invoices and customers get added automatically when they place an order. Your CRM also receives complete order information from shopify. The details are passed on to your fulfilment provider and then the tracking number is in turn made available to the Shopify customer. Email marketing also becomes extremely easy because contacts get added automatically to your mailing list because of MailChimp integration.

Google

Google of course still remains the “big daddy” of all SaaS services which range from its legendary search engine to online advertising. Products like Google Drive and Google Translate are amongst the most widely used SaaS services worldwide. Companies also opt for services like Google Suite which helps them organize all their businesses processes in one place.

Google also offers one of the best analytics service in the market allowing you to figure out exactly where you went wrong. The best part about using Google based solutions is how smoothly each app connects to the other. You can schedule business meetings on your Google Calendar through a note in Google Keep, a mail in Gmail or from a conversation in Google Hangouts.

MailChimp

MailChimp is an industry leader in email marketing and with good reason. You can simply schedule emails to specific mailing lists without any extra hassle. It also helps you in analytics since MailChimp allows you to track whether the mail was “read” or not. It also seamlessly integrates with a lot of third party platforms from where it can borrow data to create customized mailing lists.

Salesforce

Salesforce is a completely cloud based Customer Relationship Management (CRM) solution that can help your company grow your consumer base. It has great features for case management and task management. It’s wonderful and simple portal allows customers to track their cases and also participate in conversations about the company on social media. Salesforce also provides you analytical tools which will help you to understand your consumer base better. It doesn’t matter whether you are a new startup or a big company, SaaS services can truly make your life easier and your business model more effective when it comes to getting results.

Press Release – Frisco-based Fortune Minds is now a ServiceNow Technology Partner

Frisco-based Fortune Minds Inc., an IT service provider that offers end-to-end ServiceNow solutions to Fortune 1000 companies across the globe, is now an Official Technology Partner with ServiceNow Inc.

Launched in 2012, Fortune Minds Inc. has rapidly grown into a full-fledged IT company serving 200+ clients in a short span of 6 years. Currently, the Frisco office of FortuneMinds Inc. houses a team of 25+ ServiceNow certified professionals who had successfully completed 15+ ServiceNow projects till date.

The firm offers IT Service Management (ITSM), IT Financial Management, IT Operations Management, IT Asset Management, Self Service, Integrations and CMDB & Discovery offerings in ServiceNow.

Ravi Polishetty, Co-Founder of FortuneMinds Inc., says, “We increased the cycle time and accuracy of inventory, we automated the infrastructure resources using Asset Management module and improved operational efficiency of our clients’ business processes. We aim to partner with more and more Fortune 500 companies to transform their IT operations.

Fortune Minds Inc. also works with remote clients to develop custom software applications for their internal teams, as well as individual departmental systems such as Customer relationship management (CRM) platforms and Human Resource Management (HRM) systems. The firm has worked with a global client base with teams of expert and certified IT professionals located both onsite and offshore.

Having played a key role in IT infrastructure setup for a global client base, the firm has also partnered with companies such as Toyota and TIBCO to supply ServiceNow resources on a per project basis to address their IT needs, optimize IT systems and help overcome various IT challenges.

About Fortune Minds

Headquartered in Frisco, Texas, Fortune Minds Inc., an IT service provider firm that offers software development of both cloud-based and on-premise applications, mobile application development, IT consulting, staffing, recruitment, testing and technical support services. The firm offers customized IT solutions which are affordable and adaptable to the needs of its global clientbase; with a focus to empower clients towards a better IT infrastructure that contributes to their business growth and development.

Artificial Intelligence

The Emergence of Artificial Intelligence – Part I

Google CEO’s recent statement in an interview, “AI Is ‘More Profound Than, I Dunno, Electricity or Fire” isn’t just enough to describe the potential of Artificial Intelligence (AI). AI is a name that needs no introduction. We’ve watched it grow at an accelerated pace, making tech giants like Facebook and Google embrace this technology into their products.

While some say AI is still at a budding pace, others predict that it could have a profound effect on the human race. Well, whichever is true is not a concern as long AI remains to make it possible for machines to think, act and learn like humans. From self-driving cars to chess-playing computers and speaking robots, AI is everywhere. Voice assistant applications such as Alexa, Cortana, Siri have become an integral part of our daily lives making it much easier than ever.

In this article, we will explore some of the most common uses of AI that could make a huge difference to the way you perceive technology.

  • Big Data. In reality, big data is not big. It is large chunks, bits, and sets of data that requires beyond-human effort to organize, analyze and report given its volume, variety and velocity. Data Analytics is a term that describes the integration of Big Data with AI to utilize machine-based quantitative models for predictive analysis, market forecasts, strategic recommendations and much more. This application finds its use in managing a large amount of medical and clinical data, and digitization of offline data, etc to improve the overall performance of the system.
  • Smart Home Assistants. Amazon’s Alexa, Apple’s Siri, Google’s Assistant and Microsoft’s Cortana are some of the most popular synonyms for AI-powered voice assistants that require no introduction. Smart speakers such as Amazon Echo, Google Now and HomePod are also developed based on AI and Machine Learning technologies. These little devices have conquered the market space with their ability to assist users with a multitude of tasks from checking the weather report to searching products on e-commerce sites with just a simple voice instruction!
  • Email Sorting, Filtering, and Categorization. Although it seems surprising, those Gmail email filters, spam filters, automatic categorization are designed using AI’s machine learning algorithms. AI uses machine learning capabilities to perform high-volume computerized tasks with a little manual intervention. Every time you are marking an email as spam or important, Gmail automatically identifies the pattern and learns.
  • E-commerce Chatbots. Did you find yourself speaking with a chatbot when you logged into eBay, Facebook or any other e-commerce site? Didn’t that sound very human-like and you couldn’t even notice the difference. Well, that’s AI for you. Chatbots are a relief to businesses that cannot provide 24/7 technical support. Trained e-commerce chatbots are widely popular to keep the potential customer on the website, making product recommendations, resolving queries, sharing links to relevant knowledge base articles, or gathering contact information.

This article lists out only four relatable applications of AI from a vast number of uses, pros, and cons. Keep reading our articles for more interesting insights on various technologies such as ServiceNow, Cloud Computing, VR, and much more.

10 Tips To Successful Mobile App Development

Mobile-friendly websites were the trend of yesterday, while mobile apps are the trends of today! Mobile Apps are not limited to only e-commerce websites but are extended to brands across all industrial sectors, no matter the nature and size of the business.

Speaking of Mobile Apps, Fortune Minds Inc. works with a team of mobile application developers to develop forward-thinking apps for businesses across the globe. We worked with e-commerce business owners, foodpreneurs and much more to roll out apps that suit their business requirements. Our experts have listed out 10 tips to launch a successful mobile app development project and create an app that improves user engagement and experience.

Tip #1 Do not underestimate the importance of Testing

While Development is an important phase, testing is the most crucial area of mobile app development that cannot be overlooked. Whether it is a mobile game or a retail store, it is always essential to ensure your apps has little or no bugs that could totally push your users away from your app.

Tip #2 Do not tend to Overdo

As much as a beautiful, cute, bright-colored app seems to look good, it is essential to keep the UI more vision-friendly, and minimal. Minimalistic designs are a great way to tap the GenY and GenZ audience.

Tip #3 Identify the core principle

Before launching app development, you need to have clear information about the nature and purpose of the app to make sure the process heads from A to B and not A to C.

Tip #4 Know your audience

Understanding your audience demographics helps in order to create an app that identifies and address their preference and creates more engagement.

Tip #5 Focus on Load Time

Creating a bulky app that uses more data and exhibits a slow load time is a big no-no. Hence, it is essential to focus on load time as well while developing an app.

Tip #6 Pick the Right Features

There is a tendency to load mobile apps with all the features with an intention to provide everything on a single platform. While an all-in-one mobile app is a great idea, bulky apps might turn your audience away. So, it is advised to pick the most relevant features that reflect your brand strategy.

Tip #7 Cross-Platforms Apps

Gone are the days when apps were created for iOS or Android mobiles. If your app doesn’t exhibit cross-platform compatibility, then you are about to lose the race.

Tip #8 Know your revenue targets

If there are any in-app revenue generation features such as paid applications, separate app and in-app freemiums, advertisements, subscription and pay per download among others, it is time you lay down a plan before you begin the development.

Tip #9 Do not ignore social media

One and the only best way to promote your app is to use social media extensively and create a great follower-base using other techniques such as influencer marketing, email newsletters and much more.

Tip #10 Do not ignore the approach

Lastly, the most important tip for your app development is to decide on Day 1 if you prefer a hybrid, native, or web app. Having this information is highly important.

Web-based Application

Why does your business need a Web-based Application?

The world of Information Technology is evolving at a fast pace. A desktop program, which used to be a sensation in the computing world, has been replaced by the straightforward and seemingly modest web-based application today. Companies, across the world, are quickly embracing the power of web applications for a number of reasons. We will address these reasons in a moment. But first, let’s understand what exactly a web-based application is.

Web-based Application – What is it?

A web-based application is a program that is stored on a remote server, rather than on a device’s memory and is accessed over the Internet using a web browser. In simple words, this application makes use of a web browser as a client. It can be accessed regardless of the user’s location or device. Popular examples of web-based applications include Gmail, Google Docs, Yahoo, FreshBooks, Facebook, Amazon, etc.

How can Web-Based Applications help your business?

Web-Based Applications can help your business in various ways, such as:

  • With these applications, multiple users can access information in a uniform environment. Thus, the need for developing and testing the application for different operating systems is eliminated as user interaction can be done on any web browser.  
  • One of the major benefits of web-based apps is that they provide anytime, anywhere access to the users. Moreover, these can be accessed from any device. All that’s needed is an Internet connection. With this, real-time collaboration and location-agnostic work environments are facilitated, helping businesses to work and expand without geographical restrictions.
  • The UI of web-based applications can be customized without any fuss, making it easier for businesses to give a tailor-made look and feel to the application which resonates with their brand image and identity. The cost of creating different interfaces for different user groups is reduced considerably, as a single interface can be customized for different users without incurring additional expenses.
  • Web-based applications are less complicated than their traditional counterparts in terms of installation, upgrades, and maintenance. When a new version of the app is rolled out, it gets installed on the host server. This means that updating the application on every user’s device is no longer needed. Thus, installing as well as maintaining web-based apps is much simpler and quicker than installing and maintaining traditional application programs.
  • By using web-based applications, businesses also eliminate space limitations as these are deployed on the server, which means to increase the capacity of the app, all that’s required is to upgrade the server hardware. As the organization scales up and workload increases, new servers can be added to increase the capacity of the app.
  • As web-based applications are installed on dedicated servers, there is no need to monitor various client devices. Therefore, the security of these apps is much higher than desktop applications as these are constantly monitored and maintained by dedicated server administrators. Any potential risk or threat to security can, thus, be identified easily and quickly.

Conclusion

Web applications have become a necessity for modern-day businesses. These apps help organizations to streamline their processes, scale up their operations, work across platforms, access information sans geographical and time restrictions, and do a lot more, while significantly decreasing their costs.