ServiceNow System Administration Certification

ABOUT

Fortune Minds Inc. is offering Certification in ServiceNow System Administration course for beginners who are interested to join the ServiceNow industry. The 3-Day course will include training on various system admin functions, fundamental administration, and configuration.

Who can take this course?

This course is specifically designed for individuals, who are interested in ServiceNow System Administration but are new to the product.

Individuals with varying levels of experience, who wish to brush up their skills will also benefit from the fundamental concepts covered in this course.

0-3 months of hands-on experience on new deployment with ServiceNow tools, is good to have, but not mandatory to apply for this course.

Key Features of the Course

Training participants will be provided with an opportunity to participate in real-time relevant mock exercises.

The course offers group discussions as well as extensive hands-on practice.

Good exposure to labs, technical discussions, and interactive sessions to analyse and understand real-time scenarios.

We also offer private, on-site course sessions.

Participants can attend mobile exams at any customer location.

What is covered under course ?

The Course includes 7 modules on ServiceNow system administration functions.

MODULE 1

User Interface:

This module involves training on the configuration of navigation, user interface, search and branding options; as well as managing lists, forms and activating plugins.

MODULE 2

User Administration:

This module involves training on the configuration of user accounts, roles, and groups; creating new user records and modifying existing ones.

MODULE 3

Management, Maps, and Reporting:

This module involves training on the configuration of navigation, user interface, search and branding options; as well as managing lists, forms and activating plugins.

MODULE 4

Automation:

This module involves training on creating the knowledge base, service catalogue items & requests and workflow activities.

MODULE 5

Application Administration:

This module involves training on user interface and data policies, client scripts, and business rules. It also includes access management for specific user roles.

MODULE 6

Maintenance:

This module involves training on Update sets, Upgrades, Performances, and Collaboration Capabilities.

+1-972 968 9025
info@fortuneminds.com
7000 Parkwood Blvd Suite B400
Frisco, TX 75034